BERPK PRIVACY POLICY

1. INFORMATION WE COLLECT

1.1 Personal Information Provided by You

When you register for a berpk account, we collect personal information that you voluntarily provide, including but not limited to:

• Identification Information: Full legal name, date of birth, place of birth, nationality, gender, and government-issued identification numbers as required for age verification and Know Your Customer (KYC) compliance.
• Contact Information: Residential address, email address, mobile phone number, and alternative contact details for account communications and verification purposes.
• Financial Information: Payment method details including GCash account numbers, PayMaya wallet information, bank account details for BPI, BDO, Metrobank, UnionBank, cryptocurrency wallet addresses for USDT transactions, and credit/debit card information.
• Account Credentials: Username, password, security questions and answers, and two-factor authentication settings used to secure your berpk account.
• Identity Verification Documents: Copies of government-issued identification cards, driver's licenses, passports, utility bills, or other documents required to verify your identity and address in compliance with PAGCOR anti-money laundering requirements.

1.2 Information Collected Automatically

When you access or use the berpk platform, we automatically collect certain technical and usage information through cookies, web beacons, and similar technologies:

• Device Information: Type of device used (smartphone, tablet, desktop), operating system (iOS, Android, Windows, Mac), browser type and version, screen resolution, and unique device identifiers.
• Connection Information: IP address, geographic location (city and region within the Philippines such as Manila, Cebu, Davao), internet service provider, and connection timestamps.
• Usage Data: Pages visited, games played, bet amounts, win/loss records, session duration, click patterns, navigation paths, and feature interactions on the berpk platform.
• Communication Records: Transcripts of live chat conversations with customer support, email correspondence, and phone call recordings (where permitted by law and with your consent).

1.3 Information from Third Parties

berpk may receive information about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, and credit reference bureaus to verify your identity, prevent fraud, and comply with regulatory obligations. We may also collect publicly available information to verify the accuracy of information you provide and ensure compliance with anti-money laundering regulations.

2. HOW WE USE YOUR INFORMATION

berpk collects and processes your personal information for the following legitimate business purposes:

2.1 Account Management and Service Delivery

We use your personal information to create and maintain your berpk account, verify your identity and age (confirming you are 21 years or older as required by Philippine law), process your deposits and withdrawals via GCash, PayMaya, bank transfers, and other payment methods, enable you to play casino games and place sports bets, track your gaming activity and transaction history, calculate and award loyalty points and bonuses, and provide customer support services when you contact us via live chat, email, or phone.

2.2 Legal and Regulatory Compliance

As a PAGCOR-licensed operator, berpk must comply with various legal and regulatory obligations. We use your information to verify your identity through KYC procedures, prevent underage gambling by confirming players are 21 years or older, detect and prevent money laundering, fraud, and other illegal activities, comply with anti-money laundering (AML) and counter-terrorism financing (CTF) requirements, respond to legal requests from government authorities and law enforcement agencies, maintain records as required by PAGCOR regulations, and report suspicious transactions to relevant authorities as mandated by Philippine law.

2.3 Platform Security and Fraud Prevention

We analyze usage patterns, device information, and behavioral data to detect fraudulent account creation, identify multiple accounts created by the same individual in violation of our terms, prevent bonus abuse and coordinated betting schemes, protect against unauthorized account access and hacking attempts, monitor for use of VPNs or proxies to circumvent geographic restrictions, and implement security measures to protect the berpk platform and all players from malicious activities.

2.4 Communication and Marketing

With your consent, berpk may use your contact information to send promotional emails about new games, bonuses, and special offers for Filipino players, notify you about changes to our terms, policies, or platform features, send SMS messages regarding account security, withdrawals, and time-sensitive promotions, and provide personalized game recommendations based on your preferences. You may opt out of marketing communications at any time by adjusting your account settings or clicking the unsubscribe link in our emails.

3. INFORMATION SHARING AND DISCLOSURE

berpk does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following limited circumstances:

3.1 Service Providers

We share necessary information with trusted third-party service providers who assist in operating the berpk platform, including payment processors (GCash, PayMaya, banks) who process your deposits and withdrawals, game software providers who deliver casino games and live dealer experiences, identity verification services that confirm your age and identity, customer support platforms that enable our 24/7 support team to assist you, cloud hosting providers who maintain our servers and databases, and marketing platforms that deliver promotional communications. All service providers are contractually obligated to protect your data and use it only for the specified purposes.

3.2 Legal and Regulatory Authorities

berpk may disclose your personal information to PAGCOR and other government agencies when required by Philippine law or in response to valid legal requests, court orders, or subpoenas. We cooperate with law enforcement investigations into illegal activities including money laundering, fraud, or underage gambling, and comply with tax reporting requirements under Philippine tax laws.

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy involving berpk, your personal information may be transferred to the acquiring entity. We will notify Filipino players of any such transfer and provide information about how the new entity will handle your data, including any changes to this Privacy Policy.

4. COOKIES AND TRACKING TECHNOLOGIES

berpk uses cookies, web beacons, and similar technologies to enhance your gaming experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in, and analyze how you use our platform. We use essential cookies required for basic platform functionality and security, performance cookies that collect information about how Filipino players interact with berpk to identify areas for improvement, and functional cookies that remember your preferences such as language settings and favorite games.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit your ability to use some berpk features. Our platform may not function properly if you block all cookies, particularly those essential for account security and transaction processing.

5. DATA RETENTION

berpk retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy a nd comply with legal obligations. Specifically, we retain account information and transaction records for a minimum of five years after account closure as required by PAGCOR regulations and Philippine anti-money laundering laws. Identification documents and KYC verification records are retained for the duration required by regulatory authorities. Customer support communications and dispute records are maintained for as long as necessary to resolve issues and defend against legal claims. Marketing consent records are kept until you withdraw consent or request deletion.

Once the retention period expires and there is no legal requirement to maintain the data, berpk will securely delete or anonymize your personal information to prevent identification. Even after deletion, certain anonymized data may be retained for statistical analysis and platform improvement purposes, but this data cannot be used to identify you as an individual Filipino player.

6. CHILDREN'S PRIVACY

berpk services are strictly for individuals who are 21 years of age or older in compliance with PAGCOR regulations and Philippine gambling laws. We do not knowingly collect personal information from individuals under 21 years of age. Our registration process requires age verification, and we implement technical measures to prevent underage access to our platform. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and close the associated account without the ability to recover any deposited funds, as processing such transactions would violate Philippine law.

Parents and guardians who believe their child has provided information to berpk should contact us immediately so we can investigate and take appropriate action. We encourage Filipino families to use parental control software and monitor internet usage to prevent underage access to gambling sites.

7. INTERNATIONAL DATA TRANSFERS

While berpk primarily serves Filipino players and maintains data within the Philippines, some of our service providers and technology partners may be located outside the Philippines, including in jurisdictions that may not provide the same level of data protection as Philippine law. When we transfer your personal information internationally, we implement appropriate safeguards including contractual clauses requiring service providers to protect your data according to Philippine standards, encryption of data in transit and at rest, and limiting transfers to countries recognized as having adequate data protection frameworks.

By using berpk services, you consent to the transfer of your information outside the Philippines where necessary to provide gaming services, process payments via international payment networks, and support platform operations.

8. CHANGES TO THIS PRIVACY POLICY

berpk reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to Filipino players through email notification, prominent platform announcements, or updates to the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Continued use of berpk services after changes take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account by contacting customer support, though we will still retain certain information as required by law and our data retention policies.